NEW
REF 1789811
32 hours ago | Abu Dhabi | full time
- General
- Location: Abu Dhabi
- Occupancy: full time
- Description
- A Customer Service Assistant is an entry-level position responsible for directly interacting with customers, addressing inquiries, resolving basic issues, providing information about products or services, and ensuring a positive customer experience through various communication channels like phone, email, and live chat, often serving as the first point of contact for a company
- Requirements
- • The ability to actively listen to customers so they can adequately gauge and address their needs
• Excellent verbal communication skills to clearly share and relay information
• The ability to remain calm and polite when dealing with complaints or challenging clients
• Strong problem-solving skills to determine the best possible solutions for client issues
• Good command of the English language
• Presentable appearance and good hygiene in customer-facing environments
- Provisions
- Salary: to be discussed
- Employment visa
- Publisher
- direct employer
- more than 200 employees