NEW
REF 1860076
32 hours ago | Dubai | full time
- General
- Location: Dubai
- Occupancy: full time
- To join : immediately
- Description
- We are looking for a Customer Service Assistant who can assist customers with inquiries, complaints, and orders.
Responsibilities
Handle customer inquiries, complaints and orders in a professional manner
Provide information about products and services
Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting and explaining the best solution, and following up to ensure resolution
Maintain customer records by updating account information
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Maintain a high level of product and service knowledge in order to provide adequate assistance to customers
- Requirements
- Previous experience in customer service, or sales
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Must be able to type at least 40 wpm
- Provisions
- Salary: to be discussed
- Employment visa provided
- Transport provided
- Medical insurance provided
- Publisher
- direct employer
- up to 50 employees