Redirect phone calls to the appropriate department and take down messages
Accept all letters and packages, and distribute them to their appropriate departments
Monitor, organize and forward emails
Track and order office equipment and supplies
Maintain records and files.
Overseeing monthly budgeting and security, as well as household inventories for the property
Assisting the employer and other household staff with the planning of events
Overseeing the smooth running of hosted events, parties, and dinners.
Adhering to all food safety and quality regulations
Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Taking stock of ingredients and equipment, and placing orders to replenish stock.
Enforcing safety and sanitation standards in the kitchen.
Creating new recipes to keep the menu fresh.
Keeping up to date with industry trends.
Receiving feedback and making improvements where necessary.
Transport departing guests’ luggage from the room to the lobby, then into a car or taxi after reconfirming with the guest
Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
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